Frequently asked questions.

How do I book a sleepover experience ?

Booking is simple! Just fill out the inquiry form or send us an email with your event details, and we’ll provide a personalized quote. A 50% deposit is required to secure your date and theme, with the remaining balance due before setup.

What’s included in the sleepover package?

Each setup is thoughtfully designed and includes a beautifully styled teepee tent, twin mattress with a fitted sheet, cozy blanket, decorative pillows, tray table, and soft battery-operated lighting. We also offer themed décor and add-ons to make your event extra special.

How much space is needed for the set-up?

Each tent setup requires approximately 4ft wide x 6ft long. If you’re unsure about space, we’re happy to guide you on the best arrangement for your event.

Are pillows included?

For hygiene reasons, we do not provide sleeping pillows. We recommend that guests bring their own. Decorative pillows for styling are included in your package.

Do I need to clean after the event?

Not at all! We take care of everything. All linens are professionally laundered, and all items are carefully disinfected to ensure the highest level of cleanliness.

Can the tents be set up outdoor?

To maintain quality and comfort, our teepees are for indoor use only. However, we do offer luxury outdoor picnic setups for a beautiful open-air experience.

Do you offer custom themes and add-ons?

Yes! We love creating one-of-a-kind sleepover experiences tailored to your vision. We offer a variety of custom themesto match your child’s interests, from magical fairytales and adventurous campouts to glamorous spa nights and beyond.

Additionally, we provide personalized add-ons such as:
✨ Custom name signs for each guest’s tent
✨ Personalized sleep masks, cups, or goodie bags
✨ Balloon garlands and themed décor enhancements
✨ Luxury picnic setups for an extra special touch
✨ Themed activity kits to keep the fun going

If you have a special request, just let us know—we’re happy to bring your dream sleepover to life! 💫

What happens if something gets damage?

We understand that accidents happen. Any damaged or missing items will incur a replacement fee, which will be detailed in your rental agreement.

Delivery, Setup & Pickup

We take care of everything so you can relax and enjoy the celebration!

• We’ll arrive at least 3 hours before your event to set up. Setup time varies depending on the number of tents and add-ons.

• Pickup is scheduled for the following morning unless we arrange something different ahead of time.

• Please have the setup area cleared before we arrive so we can work our magic! ✨ We kindly ask that all items remain in the original setup location throughout the rental period.

Booking & Payment

To secure your event date and theme, we require a 50% deposit at the time of booking. This guarantees your setup and allows us to begin preparing all the special details just for you! The remaining balance is due before setup. We accept credit cards, PayPal, and cash for your convenience.

Rescheduling Policy

We understand that sometimes plans change! If you need to reschedule, we are happy to work with you to find a new date within 3 months of your original event, subject to availability. Your deposit will be transferred, and we’ll do our best to accommodate your new date!

Cancellation Policy

Since we begin preparing your special event well in advance, deposits are non-refundable. However, if you let us know at least 14 days before your event, we can apply your deposit toward a future booking. Cancellations made within 14 days of the event will forfeit the deposit.

Final Agreement

To confirm your booking, we kindly ask you to sign our Hire & Purchase Agreement, which outlines all rental terms. This, along with your deposit, secures your date and ensures that every detail is just right for your celebration!

We can’t wait to bring your dream sleepover to life! If you have any questions, special requests, or just want to chat about ideas, we’re always happy to help. 💫